In this Policy, “we” and “our” means MPowered and “you” means any person who visits our Website or social media accounts, calls us on the phone, emails us, or creates an account on the Website for themselves, their child, or a student user.
COLLECTING YOUR PERSONAL INFORMATION
We may collect different types of personal information in a number of ways, including:
Contact and Membership Information, such as your name and email address. We may collect this information from you if you choose to create a user account, call us, email us, or sign-up to receive our marketing emails.
Purchase information, such as the courses that you purchase, your billing and shipping address, and phone number;
Geolocation information, such as the location of your device that you use to visit our Website, if your device settings allow us to collect location information.
Social Media Information. We may also collect personal information about you if you choose to enable, log into, or sign on to the MPowered’s social media pages such as Facebook, Instagram, or Twitter (“Social Media Sites”). When you connect to our Social Media Sites, we may collect personal information that you provide. For example, when you log in with your Facebook credentials, we may collect personal information from your Facebook profile, if permitted– such as your email address, profile picture, and friend list. We use this information to personalize the services we provide to you. If you do not want us to provide us with this information, please change the privacy settings on your Social Media Site accounts.
COLLECTING OTHER INFORMATION
We also collect different types of non-identifiable information, including:
Device and browsing information and other Internet activity information. We use automated means to collect information about your phone, tablet, computer, or device, and online browsing activity. This information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. We use a variety of means to collect this information, including the following:
Cookies/Tracking Technologies on Social Media Sites: MPowered maintains pages on various Social Media Sites. When you visit our Social Media Sites, the provider of the Social Media Sites and other third parties may set cookies and other tracking technologies on your browser or device. We do not have control over the placement of cookies by other websites or social media websites. Please note that this Policy does not apply to, and we are not responsible for, the privacy practices or cookie use by any third party sites.
Clear GIFS: We may also collect information through the use of clear gifs (also called Pixel Tags, Web beacons and Web bugs) on our Website and in selected email messages we send to you. These are tiny graphic files, not visible to the human eye, that help us analyze our customers’ online behavior and measure the effectiveness of our Website and our advertising. We work with third party service providers that help us track, collect, and analyze this information, which may include your device’s IP address, your browser type, your operating system, date and time information, such as when you receive, open, or click a link in an email message from us, and other technical information about your device. We may also track certain information about the identity of the website you visited immediately before coming to our site.
Do Not Track Signals: When a user turns on the Do Not Track preference in their web browser, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.
HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect from you for various purposes, including to:
- Deliver our services and programming to you;
- Process your orders;
- Send communications to you about your progress and our courses;
- Analyze, provide progress reports on, or provide an assessment of a user’s performance to the user’s school or group on the account;
- Serve advertising and offers to you;
- Improve our Website, user experience, and quality of service;
- Respond to your inquiries and fulfill your requests, retrieve your password, or provide technical support;
- Enable our service providers to perform certain activities on our behalf;
- Communicate with you about changes to our Website; and
- Comply with our legal obligations, policies, and procedures.
SHARING YOUR INFORMATION
We will never sell your personal information to any third party for money. We may share your information under certain circumstances to trusted third parties that help us bring you the services we offer. For example, we may disclose your personal information as follows:
- To third parties who perform certain services for us, such as process credit cards, distribute emails, or maintain or improve our Website; and
- To school/group customers if (i) such school enrolled a student user in accordance with our Terms & Conditions and an applicable customer agreement; or (ii) a user registered for an MPowered account using a link provided by such school/group.
We require our vendors and service providers to maintain the confidentiality of all information that we share with them and to use such information only in accordance with the obligations set forth in the agreements we have with them.
In addition, we may disclose your personal information to law enforcement agencies, government/regulatory bodies, and content protection organizations to: (i) protect our legal rights, privacy or safety, and that of our subsidiaries, affiliates, employees, agents, contractors, or other individuals; (ii) protect the safety and security of visitors to our Website and properties; (iii) protect against fraud or other illegal activity or for risk management purposes; or (iv) comply with the law including with subpoenas, search warrants, court orders, and other legal process.
ACCESS TO YOUR PERSONAL INFORMATION
You may access, update or revise your personal information at any time. To do so, sign in to your account, go to your resume or profile, and make the desired changes. If you do not have an account, or if you believe that someone else has provided us with your contact information, please contact us.
If you wish to delete your account information altogether, please contact us. We will send you an email to confirm that your Personal Information has been deleted. We may retain your Personal Information even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, or fulfill your request to “unsubscribe” from further messages from us.
SALE OR TRANSFER OF ALL OR PART OF OUR BUSINESS OR ASSETS
Your personal information may be transferred in the event we sell or transfer all or a part of our business or assets. We will make commercially reasonable efforts to provide you with reasonable notice of such transfer, or as otherwise required by law.
To unsubscribe from our marketing emails, please email us at email@example.com or simply click the unsubscribe button found at the bottom of any of the emails that we send you. Please allow us at least ten (10) business days from when the request was received to complete your unsubscribe request.
We implement a variety of commercially reasonable security measures to maintain the safety of your personal information. We take appropriate physical, electronic and administrative steps to maintain the security of personal information we collect. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we use commercially reasonable means to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us.
THIRD PARTY LINKS
Our online learning programs are provided to students under the age of 13 solely through fixed-term subscriptions purchased by schools, school districts, and other educational entities (our “Customers”). Our online learning programs are not available to children under age 13 except when they are enrolled for access as a “Student User” by one of our Customers. Our Customers are required to obtain any and all legally required consents and authorizations from a student’s parent/guardian prior to their enrolling for access a student under age 13. Accordingly, MPowered does not knowingly collect any personal information directly from children under age 13, and will dispose of any such information if we become aware that it has been provided to us. If you believe that your child under the age of 13 has submitted personal information to us in connection with our Website or Social Media Sites, please contact us at firstname.lastname@example.org so that we may take steps to delete this information.
CHANGES TO THIS POLICY
We may amend this Policy from time to time. If we change our Policy, we will post the updated Policy on this page with an updated date. Under certain circumstances, we may notify you of amendments through additional means, such as posting a notice on our Website homepage or contacting you via email.
USERS OUTSIDE OF THE UNITED STATES
The Website is designed and targeted to U.S. audiences and is governed by and operated in accordance with the laws of the U.S. We make no representation that the Website is operated in accordance with the laws or regulations of, or governed by, other nations.
MPowered stores its information, including Personal Data as that term is defined in the General Data Protection Regulation (“GDPR”), and hosts its Website in the United States. If you are located outside of the United States or are using our Website from outside the United States, please be aware that your Personal Data will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The laws that apply to the use and protection of personal data in the United States or other countries or jurisdictions in which we transfer or process personal information may be different than the laws and protections in your country. By voluntarily providing us with your Personal Data and/or using our Website, you consent to the terms of this Policy and the collection, use, maintenance, transfer to and processing of your Personal Data in the United States. If you require further information about this you can request it from email@example.com