Video Choppy of Frozen?
I've Lost the Stream: If your video stops playing, please refresh the page and press play again. If your stream ends unexpetedly, please refresh your page once every minute for 5 minutes. Our team will reload the stream and update this window.
My video is low quality: We stream in 4K where available. Most audiences can view the stream without problems in 1080p HD. If you have slower internet, you may experience pauses, low video quality or freezes. If this happens please click on the gear symbol at the bottom of the Youtube window. Change your quality setting to 720 or 480p. This should help.
Everything went wrong: If nothing helped, don't worry. We cannot solve your problem while the stream is live, but we will get you a replay copy of the event shortly afterward. Please contact your on-site host, or the staff member who booked the event for details.